Scope of Work
Led student support and academic operations in a fast-paced digital marketing program, ensuring high retention, engagement, and personalized development.
Key Responsibilities:
- Guided 11 students through a 5-month program, overseeing onboarding, team-based tutoring, assignment feedback, and graduation support. Maintained a 0% dropout rate by proactively identifying challenges and providing tailored guidance.
- Facilitated peer-to-peer learning through structured group sessions and collaborative assignments, enhancing student understanding and teamwork.
- Acted as the team lead for student learning journeys—resolving learning obstacles, motivating underperforming students, and maintaining steady engagement across cohorts.
- Managed critical administrative processes, including attendance tracking, assignment scoring, and mentor evaluations, while handling 100+ rows of confidential student data with accuracy and discretion.
Case Study RevoU